This Privacy Policy only concerns users of our online services (

Who is responsible for your personal data?

Capio Group Services AB (Capio) is the controller of the personal data you submit to us and responsible for your personal data under the data protection laws. GEP Communication Group (GEP) acts as the personal data processor.

Where is your personal data stored?

The personal data that we collect from you is stored within the European Union.

What types of personal data do we collect?

We will collect personal data that you submit to us, for example, when you place orders, or contact customer service (GEP). The personal data that you submit may for example include contact information.

How do we use your personal data?

We may use your personal data for the following purposes: 
  • To create and manage your personal account at GEP
  • To send text message notifications of delivery status 
  • To contact you in the event of any problems with the delivery of your items 
  • To answer your queries and to inform you of new or changed services 
  • To make analyses in order to provide you with relevant information 
  • To test and improve our systems by which the services are provided  
  • To prevent misuse or improper use of our services

We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.

What are your rights?

You have the right to request information about the personal data we hold on you at any time. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. Please contact Ulla Hallstener ( or Anette Westblad (


Who has access to your personal data?

Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods.

How do we protect your personal data?

We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access.

Controller of personal data

Capio Group Services AB

“Group Communications”
Box 1064

405 22 Gothenburg

Company registration number: 556518-9692


Data Protection Officer: